The TV screen is not updating

What to do if calls do not appear or if the screen seems frozen.

  • Check that the TV is connected to the internet. It reconnects automatically when the network returns.
  • Check that the code entered on the TV matches the one on the “TV screen” page.
  • Reload the page, or close and reopen the Call Orders TV app.

“Display suspended”

The screen shows this message when the trial or subscription has ended. Choose a plan in “Account”, under the “Subscription” section: the screen resumes immediately. See Manage your subscription.

Can't find your answer? Contact Support