The printer is no longer printing receipts

The Printers section shows what is wrong.

  1. Open Settings, “Printers” block: a printer in red indicates what needs to be checked.
  2. Check that it is powered on, connected to the restaurant network, and still has paper.
  3. For a printer brand other than Epson or Star, also check that the Call Orders TV box acting as a relay is turned on.
  4. Run a “Test receipt”.

Pending receipts print as soon as the printer comes back online: none are lost.

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