Taking payments and tracking orders
Cash, card, meal voucher, split payments, receipt via QR code or email.
Payment methods
Cash, Card, Meal voucher, Check, Transfer, or Other. A bill can be split across multiple payments: “Remaining balance”, “Half”, “One third”, or the amount of your choice.
With cash, if the customer hands over more than the total due, the change to return is displayed.
Receipts
“Print receipt”, if a printer outputs receipts. Or “Receipt by QR or email”: the customer scans the QR code and keeps their receipt on their phone.
The order queue
The “Order” tab organizes the day’s orders: New, In preparation, Ready, To pay, and Upcoming for click and collect.
Moving an order to “Ready, call” calls its number on the television and alerts the customer.
The Actions menu
Each order has its own Actions menu: edit the order (to add a discount, for example), link a customer, reprint in the kitchen, view its history, or cancel it as long as it has not been paid.
Payment errors
A paid order cannot be cancelled. Tap its payment (“Paid by card”…) to refund it or correct the payment method. It remains in the register log, along with the correction.
Loyalty rewards
When the customer linked to the order has an available reward, the register displays it. “Complimentary” applies it to the order.