Call a customer

The number appears on the TV, a voice announces it, and the customer's phone rings.

A single tap is all it takes: the number appears large on your screens, the voice announces it, and the customer waiting with their phone receives a notification.

On a phone

  1. The arrows on either side of the circle move to the next or previous number.
  2. You can also type a name or reference, for example VF163 or Dupont.
  3. Add a message if needed: “Go to counter 3”. It is displayed and spoken along with the number.
  4. Tap the circle to call.

On a computer

The “Call a number” card provides the − and + buttons, the number or reference field, and the message. Tap “Call this number”, or “Next number” to directly call the next number.

Notify the customer on their phone

The “Client QR” button displays a QR code to show the customer: by scanning it, they will be notified on their phone when it is their turn.

Without a TV

On the Calls page, tap the sound icon, “Sound on this device”: numbers are announced by the tablet or phone, or through a connected Bluetooth speaker.

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