From order to pickup
The customer chooses their time, you prepare on schedule, they show their code at the counter.
- The customer opens your click and collect link or QR code, chooses the day, then an open time slot. Full time slots are not shown.
- They pay online, or at the counter if you allowed it.
- The order waits in the “Upcoming” tab of the register, then moves to the kitchen on schedule, factoring in preparation time. “Prepare now” sends it earlier.
- At the counter, they show their code: open “Pickup code”, scan their QR code or enter their four digits, and the order is handed over.
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